What I Did
I arrived to assist my service user at lunch time, I started a conversation with him. For example I asked him “What did you do today?” I asked him this because it is important that the boy feels comfortable with me and relaxes. We spoke for around 10 minutes. I had to make sure the boy had some lunch. I was aware that he is a vegetarian and so I made sure that when i prepared the menu, it had 3 kinds of vegetarian dishes. I asked him what would he like to eat for lunch? I gave him 3 good options instead of one, so that he could feel empowered while he decided what he wanted to eat. Also i wanted him to feel valued, by not forcing him to eat something he does not like.
The 3 options I gave him were;
He chose number 1, and I asked him if he wanted me to help him, he said yes. I gave him bread, butter, a knife and a plate.
The next thing I did was to cut the cheese and put it on the bread. While I did this, I also gave him orange juice and a plastic cup.
I then sat next to him to make sure he was ok to feed himself, which he was. I made sure the food was ok for him to eat. I encouraged him to eat by himself and checked that he didn’t have any complaints about his food. Also I had a conversation with him and we talked about his hobbies, and what he liked and disliked.
After he had finished eating i encouraged him to tidy up because it is important for him to learn how to throw things away becuase it help to develop his life skill for example in fututre he know how to kee his house clean. I gave the option of either throwing things away or putting the ingredients away. It is important that he was involved in everything we did because i wanted him to feel valued and included in the decision making process.
How I found it
I found some of it quite easy as I had learnt it before, for example I learnt how to communicate well before so starting a conversation with the service user was easy. I also found making the cheese sandwich easy. I think the main reason I found it easy was that the boy was very cooperative, I know that if he had not been cooperative it would have been really hard. He could have refused to eat or not even pick one of the food options I gave him; if he did this I think I would have given him another option. I tried to encourage and talk to him so that he could cooperate. I also asked what his favourite food was and tried to get that for him.
How I could improve
At the start of the roleplay i felt that i should be more paitent, calm and relax because in the roleplay i was nervous, i was thinking that if the serivce user did not want to eat what would i do? So now i realise that it is important to be patient, calm, and relax because it helps when you do that, for example, if the serivce user kept asking the same question over and over again, it could be annoying, and you can feel like you want to shout and tell them to stop, but that is not professional. That is why you need to have the skill of patience and control your anger.
Evaluation
I have learnt so much about practical care, feeding, mobility aids, clothing, and quality of care. I have found some of it difficult and some of it easy because there were some new words that I had never heard of before which I had to research to understand and learn them. I am improving my knowledge and understanding by remembering new vocabulary and researching new things. I have learnt more about people and their individual needs (likes and dislikes) and how to manage them. I try to do everything myself first, before I ask for help.
If I had the opportunity to do it differently I would definitely expand more on what I wanted to say and explain everything in more detail.
Fatima Ibrahim
Pound park 7 Sam Bratram close 12 kidbrooke road Charlton Blackheath London London SE7 8BB SE3 7BD
Date 25/02/10
Dear Sir/Madam,
NUSERY ASSISTANT REF. MPL37915
I am writing in reference to the position of nursery assistant. You will see from my CV (attached), I have an excellent academic and work experience record.
I attended Thomas Tallis Secondary School, and have completed the following qualifications GCSE. English, Science, Maths, Drama, textiles, BSL (British Sign Language. I have excellent qualities to recommend me; I am caring, patient and creative, helping others
I successfully completed two work experience placements. On these placements I learnt how to be patient, communication and encouragement also hardworking
I believe I am the ideal candidate for this position and am genuinely excited by this opportunity. I am available for interview at your convenience.
Yours Sincerely,
Fatima ibrahim
Skills Evidence
(Witnessed by Sue Beauchamp)
Practical Skills:
· Washing-
I have helped children to wash their hands on my work experience at James Wolfe School
· Help with mobility-
for example i helped a service user to walk using their walking stick for the disaster movie
· Help with clothing-
for example i help older people to put their shoes and gave them a choice to what clothes they want to wear in the disaster movie
REF; Practical caring
Scientific Skills
· CPR-
for example i have been practising CPR by using a dummy to learn how to doing it
· Giving treatments-
for example I have used plasters to stop bleeding and infection on my friends and family
· Giving medicines-
for example I have given my mother her medication regularly at home
REF; Fatima First Aids
Communication Skills
· Listening-
I have listened to children when they are talking and for example reading a book
· Keeping records-
I keep good records using my mobile phone for appointments and my planner to keep track of work that needs doing
· Emails -
I have emailed the teacher to clarify my work or homework
· Text-
I often use text to communicate with a lot of people by using my mobile phone
REF; Fatima First Aids
Interview
(Witnessed by Sue Beauchamp and MR Van Spiegel
Interpersonal
Work Experience – filling, typing,
Carried out a survey around the school, checking if the computer are working
Skills
· Working in a team-
By getting involved with a group or my class and maybe having a discussion
· Building relationships-
I start talking to the person and try to behave in a friendly manner to build a relationship with them
· Working with other agencies-
I learnt to work with schools, social workers, the speech and language and the audiology team at James Wolfe on my work experience
REF; Fatima First Aids
Helping out, discussing with team
(Witnessed by Sue Beauchamp and Mr van Spiegel
Skills evidence sheet
(Witnessed by Vicky)
Patience
I need patience when I am working with down syndrome girls because they may learn slow.
Understanding
I show understanding by working with down syndrome girls and I don’t shout at her because it upset her and must do different ways
Empathy
I showed empathy by talking to her and understanding how she felt
Respect
I show respect by working with down syndrome girl because she have special need education and does not have same advantages as other
Willingness
I showed I was happy to work with her by getting involved with all her work and supporting her
Sense of humour
I encouraged the student to be happy by having a sense of humuor, I told her jokes and tried to help her laugh at things
Cheerfulness
I smiled alot and danced with the student to make her happy
In this picture: I ask the 8 yr old boy to help out and share the cleaning up once he had finished eating. I did this so that he will learn how to do these things himself for in the future. I made sure I didn’t upset him but just explained clearly in a friendly way that it is important that he must share tasks if they are easy for him to do such as throw things in the bin. He is not allow to use a knife because it is dangerous for him to do that as he can hurt him self. I learnt how to share tasks and what he was and was not allowed to do because it shows that everyone can help out. So they will learn by them self.
In this picture: I was the care worker who had to look after a service user of 8 year old boy who is vegetarian, firstly I spoke to the boy and asked him what lunch he would like. I gave him three choices, he choose to have a cheese sandwich and an orange drink, I also spoke to him and asked if he was alright. While I was helping him to eat his lunch we talked and I learnt hoe the care worker must be patient and became aware of simple mistakes it would be easy to make, for example; the care worker could have given him pork, which he would not be allowed to eat as he is vegetarian. Through this I learnt to be patient, have respect and manners. In the picture I was having conversation with the 8 yr old boy, we had a good conversation talking about school, what hobbies he liked and finding out what its like to be an 8 yr old boy. I think I could improve as I ralise I didn’t show that I was confident and it is useful to be confident because it makes it easier to start conversations with the service user and show that you care.
Skills and qualities Grade Targets
commincation
Verbal A B C D E
Non verbal A B C D E
Written A B C D E
Oral A B C D E
Presentation
Clothes A B C D E
Tone of voice A B C D E
Dress of code A B C D E
Personal
Rudeness A B C D E
Funny A B C D E
helpful A B C D E
predjuice A B C D E
Attitude
Postive attitude A B C D E
polite A B C D E
Professional A B C D E
use of language A B C D E
KEY WORD-
A- EXCELLENT
B- VERY GOOD
C- SATISFACTORY
D - POOR
E- VERY POOR
The way i would use this observation sheet is to observe my staff by watching them while they are working and grading their performance using the sheet. for example when we look at staff attitude, i would like to see that the staff has a good postive attitude, so that the service user feels good, comfortable and happy in the carers presence, i would use the sheet to check how well the carer is showing a positive attitude
MEAL
my serivce user was 8 yr old boy is vegetarain boy in wheelchair
3 GOOD POSTIVE
IMPROVEMENT
More converstaion while i sitting there.
QUESTIONNIARE
reviwing a carer
1. Does your care worker arrive on the time?
please circle: yes no sometime
2. Do you feel uncomfortable with your care worker?
Please circle: yes no sometime
If yes, please explain why
3. has your care worker ever shouted at you in a negative way
Please circle: yes no sometime
4. Does your care worker give you a choice
Please circle: yes no sometime
5. Have you ever scared of your care worker?
Please circle: yes no sometime
6. Do you feel safe with your care worker ?
Please circle: yes no sometime
7. Do you trust your care worker
Please circle: yes no sometime
8. Do you think your care worker is well organised
Please circle: yes no sometime
9. Does your care worker help you by doing everything for you?
Please circle: yes no sometime